This Privacy Policy explains how 27 ph collects, uses, stores, and protects the personal information of players in the Philippines. By registering an account or using any part of the platform, you agree to the practices described here. We are committed to handling your data responsibly and in line with applicable Philippine data privacy laws, including the Data Privacy Act of 2012. If you have questions about how your information is managed, visit our FAQ page for quick answers.
When you create an account on 27 ph, we collect the personal details you submit through the registration form, including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and set up your account correctly. We also collect your residential address in the Philippines to comply with our regulatory obligations and to process any withdrawal requests that require address verification. All registration data is stored securely and is only accessible to authorised personnel within the platform. You are responsible for ensuring that the information you provide is accurate and up to date, and you can request corrections at any time by contacting our support team. Providing false or misleading registration information is a breach of our Terms and Conditions and may result in account suspension.
When you use the 27 ph platform, we automatically collect certain technical and behavioural data to help us operate the service reliably and improve your experience. This includes your device type, operating system, browser version, IP address, session duration, pages visited, games played, and betting history. We use this data to detect unusual account activity, prevent fraud, and ensure that the platform performs well across all mobile browsers used by players in the Philippines. Usage data also helps us understand which features are most popular so we can prioritise improvements that matter to our players. This information is not sold to third parties and is used solely for internal platform operations and security monitoring. Aggregated, anonymised usage statistics may be used for general reporting purposes without identifying any individual player.
All deposits and withdrawals on 27 ph are processed in Philippine pesos (PHP), and we collect transaction records including the amount, date, payment method used, and transaction reference number. We do not store full payment card numbers or sensitive banking credentials on our servers — payment processing is handled through secure, encrypted channels that meet industry standards. Transaction records are retained for the period required by Philippine financial regulations and may be reviewed in the event of a dispute, fraud investigation, or regulatory audit. If you use an e-wallet or mobile payment service, we collect only the reference details necessary to complete and verify the transaction. You will receive a transaction confirmation for every deposit and withdrawal processed through your account. For questions about a specific transaction, visit the FAQ page or contact our support team directly.
27 ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts if we receive a lawful request or are required to do so by applicable law. If you have opted in to receive promotional communications, your contact details may be used to send you relevant offers from 27 ph only — never from unrelated third parties. Any third-party service providers we work with are carefully vetted and are only given access to the minimum data necessary to perform their specific function. We will notify you of any material changes to our data-sharing practices by updating this Privacy Policy and displaying a notice on the platform.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request the deletion of your personal information held by 27 ph, subject to certain legal and regulatory retention requirements. You may request a copy of the personal data we hold about you at any time by contacting our support team, and we will respond within the timeframe required by applicable law. If you believe that any information we hold is inaccurate or incomplete, you have the right to request a correction, and we will update our records promptly upon verification. You also have the right to object to the processing of your personal data in certain circumstances, such as for direct marketing purposes, and we will honour such requests without penalty. If you wish to close your account and request deletion of your data, please be aware that some records may need to be retained for a minimum period to comply with financial regulations and anti-money laundering requirements. For any data-related requests or concerns, you can reach our support team at the email address listed in the footer of this page.
27 ph uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and our servers are protected by multiple layers of access controls and monitoring systems. We conduct regular security reviews and work with qualified technical teams to identify and address potential vulnerabilities before they can be exploited. Access to personal data within the organisation is strictly limited to staff members who need it to perform their job functions, and all such access is logged and audited. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act. You can also help protect your account by using a strong, unique password and logging out after each session, especially when using a shared or public device.
Last reviewed: 2025. This Privacy Policy applies to all users of the 27 ph platform in the Philippines. For further questions, visit the FAQ page or contact our support team.
If you are comfortable with how we handle your personal data and are ready to get started, registration is free and takes only a few minutes on any mobile browser in the Philippines. Already have an account? Log in and continue where you left off. For any questions before signing up, the FAQ page has answers to the most common queries from our players.